F.A.Q.
Explore our comprehensive list of commonly asked questions to find quick solutions and helpful insights.
Tilesview is an AI-Powered room visualizer that helps manufacturers, wholesalers, and retailers showcase a wide range of surfaces - like wall coverings, paint, rugs, and flooring - in real spaces. Customers can easily see how different materials and colors will look using pre-loaded rooms or by uploading their own images. This interactive tool streamlines decision-making and enhances the customer experience both online and offline.
Tilesview allows users to generate catalogs and PDFs of their visualized designs, making it easy to share and present product selections professionally.
Yes, you can compare and save different wall and flooring samples side by side to find the best combination for your space.
Yes, Tilesview works smoothly on laptops, desktops, mobile phones, tablets, iPads, and interactive kiosks. Whether you're on the move or at a store, you can easily add and visualize products anytime, anywhere.
Yes, Tilesview supports lead generation for retailers, distributors, manufacturers, e-commerce platforms, and enterprise brands - helping capture customer interest across products like wall, flooring, paint, rugs, and more for effective follow-ups.
Tilesview supports JPG, PNG, and WebP file formats for uploading product designs.
Yes, Tilesview allows multi-user access, making it easy for teams like distributors, offline retailers, and e-commerce roles to collaborate efficiently within a single account.
Absolutely! Tilesview allows you to share your visualized designs with clients via email or social media, making collaboration easy.
Users have praised Tilesview for its intuitive interface and powerful features, making it easy to visualize and manage a wide range of products.
If you encounter any issues, you can contact our support team through email, live chat, or our help center for assistance.
Yes, if you’re a large business or enterprise, you can request a customized demo by contacting our sales team (+1 209-433-6448).
Yes, your product designs are saved in the cloud, allowing you to access and edit them from multiple devices, whether you’re on your desktop, tablet, or phone.
Once you've designed your space and selected the products you like—such as tiles, flooring, rugs, or paint—you can add them to your cart by clicking the "Add to Cart" button next to each item. This feature is available for users on e-commerce-enabled plans, allowing retailers to offer a seamless product selection and review process before purchase.
Tilesview.ai supports multiple languages, including Italian, Portuguese, Turkish, Russian, Japanese, Indonesian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, Hungarian, Polish, Romanian, and Swedish, making it accessible to a global user base.
No, Tilesview will not slow down your website. It’s a fully cloud-based system hosted on the secure and reliable Amazon Web Services (AWS) platform.
Yes, Tilesview provides live demos and tutorial videos to help you get started and make the most of its features.
Yes, multiple device access is supported.
The only difference between the Annual and Monthly plans is the pricing structure. The Annual Plan offers a discounted rate, while the Monthly Plan allows you to pay on a month-to-month basis. Both plans provide the same features and benefits.
Tilesview.ai provides customized solutions for manufacturers, distributors, retailers, e-commerce stores, and enterprise brands - helping them showcase products better and boost customer engagement.
Tilesview supports a wide range of materials including tiles, marble, granite, natural stone, quartz, wooden flooring, vinyl, laminate, SPC, WPC, carpets, rugs, paints, wallpapers, and wall panels.
The 360-degree panoramic view lets users explore visualized products from every angle, offering a fully immersive and realistic preview of how they will look in a space.
QR codes can be placed on catalogs, flyers, or physical products. When scanned, they instantly launch 2D or 360 Degree visualizations in Tilesview, allowing customers to experience the product in their space from every angle.
Tilesview supports a wide range of product sizes and shapes - allowing you to visualize not only standard square and rectangular formats but also custom shapes like hexagons, mosaics, and more.
Yes, you can easily add random designs/faces of products through the admin panel.
Yes, it can. Integration is easy and usually takes 24 to 48 hours with full support from our team.
Yes, Tilesview lets you personalize your brand presence by adding your company’s watermark, logo, or tagline to room previews, catalogs / PDFs. This feature is available based on your selected plan or subscription.
Yes, you can easily integrate Tilesview with your online store. It enhances the shopping experience by allowing customers to visualize products like tiles, wall coverings, flooring, paint colors, and rugs in their own space - making the buying journey more interactive, personalized, and confidence-driven.
To add random images or designs in Tilesview, go to Admin Panel > Product Design SKU, click Add Similar Tiles under the Random Design column, upload the file, and hit Submit. You can also view or remove designs as needed.
Tilesview can be integrated into your website in two ways: by adding a simple link, which will enable the widget, or by embedding it through an iframe. If you have your own technical team, they can easily implement the integration using the provided code. Alternatively, our team is also available to support or guide you through the setup process if needed.
Yes, you can upload your own product designs. Simply log in to the admin panel and go to Product Design SKU, then upload your design images along with the necessary details like size, finish, and SKU Image.
Tilesview supports unlimited users simultaneously.
Yes, Tilesview supports uploading product designs in multiple sizes.
No, Tilesview is a cloud-based software - there’s no need to install anything.
Yes, customers can upload their own room images directly into Tilesview. This helps them visualize products in their actual space.
Customers can use Tilesview by visiting your physical store or through your website. You can easily integrate it with your site, allowing customers to explore and visualize products online at their convenience.
Yes, you can create sub-users in Tilesview. This feature is especially beneficial for dealers, retailers and chain-stores. This feature is available based on your selected plan or subscription.
Log in to the Admin Panel > Go to System Settings > Account Settings > User Profile > Click on "New User" (top right corner) > Add a username, password, and enable/disable the user > Click "Save" to finalize.
Yes, each random added to the product design will count as an individual SKU. So, if you upload a single design with multiple different faces, all of them will count toward your SKU limit. Example: Uploading 1 design with 5 faces uses 6 Product Design SKU Limit.
Yes, Tilesview offers a Private Labelling option, allowing users to have their own branded visualizer, tailored to their needs.
No, Tilesview does not offer white labeling. However, we do provide Private Labelling options.
Yes! Tilesview offers multi-language support in the visualizer to help users from different regions experience the platform in their preferred language. You can easily change the language by navigating to System Settings . Account Settings > User Profile > Choose Visualizer Language. From there, simply select your preferred language from the dropdown menu.
QR codes can be placed on physical product samples, catalogs/PDFs, and even integrated directly into website products. However, please note that these QR codes will remain active only as long as your subscription plan is active.
Yes, your customers can access the Tilesview visualizer without any login. They can use the visualizer directly through your website widget or integration, via product integrations, or by scanning shareable QR codes or clicking on 2D and 360° view links.
